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Bidder Reviews for Golden Gate Auctioneer (222)
4.3 out of 5.0 Stars
1-50 of 222 Reviews
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JaineHollywood, FL
Mar 22, 2024
Fast... Fast... hurry up and wait
Sent the confirmation quickly, took the payment immediately and, well 3 weeks later, no word and no response to inquiry. Guess when I'll be doing business with them again.
Golden Gate AuctioneerMar 27, 2024
Hi Jaine, Thank you for your review. As mentioned in our terms and conditions, our processing time is 2-3 weeks. We were short staffed this last week. I pulled your invoice and see it's ready to process. Tracking will be emailed shortly. Thank you!
KendallAustin, TX
Mar 08, 2024
FRAUDULENT-AVOID AT ALL COSTS
Consider taking your business absolutely anywhere else and save yourself the headache of being intentionally deceived. The photo for my won lot was of a group of 21 Greek coins. Imagine my shock when a singular random coin from the photo arrived at my door after taking a month to ship. Steven, the account manager, gave an unacceptable “explanation” for this fraudulent listing. Waste of my time bidding and dealing with the return of the lot. Auction houses like this should not be permitted to operate on LiveAuctioneers.
Golden Gate AuctioneerMar 27, 2024
Hi Kendall, Thank you for your review. I see we processed a full refund on this. If not received, please let us know!
RobertWakefield, VA
Feb 27, 2024
Great to do business with-Everything IN HOUSE!
I am starting to only deal with auction house like Golden Gate that do everything thru Liveauctioneers without having to worry if the bill is paid, or have to find shipping. I can do everything from the LA platform without needing to find my own shipping, or know if the bill has been paid. I am starting not to deal with those auction houses that do NOT REPORT paid bills to LA! It's a makes bookkeeping easy when everything is in one spot! This is an A + + + + auction house that makes everything easy for the customers. I highly recommend them
Golden Gate AuctioneerMar 27, 2024
Thank you Robert! We appreciate your kind words! Looking forward to seeing you in a future auction.
PeterLakewood, WA
Feb 20, 2024
EXCELLENT-Thank You!!!
The entire Auction and Payment process was smooth, user-friendly, and precise. Thank you for offering authentic historic documents!!!
Golden Gate AuctioneerMar 27, 2024
Thank you Peter! We appreciate your kind words! Looking forward to seeing you in a future auction.
AndrewDavie, FL
Feb 19, 2024
Golden Gate AuctioneerMar 27, 2024
Thank you Andrew!
AlvaroHilton Head Island, SC
Jan 30, 2024
Outstanding Service!!
Pleasure dealing with Golden Gate. Items described accurately and transaction was seamless. They ship and charges are very reasonable. I had a question and they responded immediately-in less than five minutes. A pleasure bidding with them and I intend to do so again in future.
Golden Gate AuctioneerFeb 01, 2024
Hi Alvaro, Thank you so much for your review! We're always here to help! Looking forward to seeing you in a future Auction.-Steven
SusanDallas, TX
Jan 25, 2024
Golden Gate AuctioneerFeb 01, 2024
Hi Susan, Thank you so much for your review! We very much appreciate it. We're a small, family owned auction house. Each review goes a long way for us! Looking forward to seeing you in a future auction!-Steven
CrystalCorpus Christi, TX
Jan 18, 2024
No Response to Complaint About Item
The coin I received was not the same as the pictures that I bid on. It was very obvious as the detail was not the same and many features were different. I reached out to Golden Gate 3 weeks ago and still have not been contacted back. This was my first auction purchase and really a disappointing experience.
Golden Gate AuctioneerFeb 01, 2024
Hi Crystal, I see this was already refunded! If that is not the case, please reach out and we can look into this for you. Thank you, Steven
AlvaroHilton Head Island, SC
Jan 17, 2024
Excellent experience
Accurate description. Fair Buter's premium. Prompt shipment at reasonable price. Would highly recommend!!
Golden Gate AuctioneerFeb 01, 2024
Hi Alvaro, Thank you so much for your review! We very much appreciate it. We're a small, family owned auction house. Each review goes a long way for us! Looking forward to seeing you in a future auction!-Steven
JanetMyrtle Beach, SC
Jan 15, 2024
Great service
Shipping all taken care of Really smooth process LOVE that I didn’t have to arrange shipping and did not get ridiculously gouged for the cost Two Thums’s up and will continue to shop here
Golden Gate AuctioneerJan 15, 2024
Thank you Janet! Looking forward to seeing you in a future auction!
JanetMyrtle Beach, SC
Jan 13, 2024
Took care of shipping
Easy format Hard not to get obsessed with so many opportunities to purchase a huge variety of items If you can’t find something you like or catches your eye, you just haven’t opened the right auction yet The search option really helps focus on specific brands or items you want to look at I love that I don’t have to find my own shipping or have to pay to move it from a warehouse to another location get it in the right hands to get it moving I have done all my browsing in my phone-the reminders of upcoming items you have favored (with heart) is invaluable Having to unlock to bid is a great safeguard and much appreciated
Golden Gate AuctioneerJan 15, 2024
Hi Janet, Thank you so much for your review! We very much appreciate it. We're a small, family owned auction house. Each review goes a long way for us! Looking forward to seeing you in a future auction!-Steven
KevinGalveston, TX
Jan 07, 2024
ThomasSan Antonio, TX
Jan 06, 2024
Be patient.
Fine auction house.
Golden Gate AuctioneerJan 15, 2024
Hi Thomas, Thank you so much for your review! We very much appreciate it. We're a small, family owned auction house. Each review goes a long way for us! Looking forward to seeing you in a future auction!-Steven
JoeHolden, MA
Jan 05, 2024
Golden Gate AuctioneerJan 15, 2024
Hi Joe, Thank you so much for your review! We very much appreciate it. We're a small, family owned auction house. Each review goes a long way for us! Looking forward to seeing you in a future auction!-Steven
CherylWest Palm Beach, FL
Jan 03, 2024
The bag was a FAKE... FAKE FAKE FAKE and no one will reply to me!!!
The moment the box arrived it was obvious the bag was not real. I wrote Golden Gate Auctions the moment I opened the box but no one replied. The Chanel bag is a fake. I have so many Chanel bags from the store but I wanted a vintage bag and I was so excited, even paid more than I should have and I opened up the box to a strap that was tarnish gold and lighter than air... and if you know Chanel, you know the strap is EVERYTHING.... I showed my friend who owns the same bag, purchased years ago at the NYC Chanel store, and it was ridiculously obvious. The strap should be a 12 inch drop and this one is 15 inches. The white label inside is PEELABLE.. you can peel off the chanel lable inside!!! There's no serial number anywhere. The inside material for the zippered pocket is cheap material and the zipper isnt even Chanel. Its so blatantly a fake its upsetting that Live Auctioneer ALLOWS them to sell fakes. I have been a very strong customer for many years. As a dealer of antiques this is something that is not something I have come across before. I am out $4500. NOT a small amount and we all work ********** hard for our money to allow a THEIF to steal money from us is beyond me. I expect a full return. I expect a reply to my letter or a phone call. I expect someone to rectify this. I understand no returns... but if you state AUTHENTIC and its not... then you must refund. FAKE FAKE FAKE FAKE... I cannot imagine how much money they are STEALING from people by selling fakes. I'm beyond angry at this. FOUR THOUSAND, FIVE HUNDRED DOLLARS..... tell me something.. how do you sleep knowing that you (A FAMILY BUSINESS) takes money from people and then treats them like they dont exist? I dont understand. As a business owner I would never treat a customer this way... and if you did not know you sold a fake, then take the responsibility for what you did and refund me and move on from your mistake. I want a refund... YOU SOLD ME AN OBVIOUS FAKE BAG... SHAME ON YOU!!!!!!!!!!!
Golden Gate AuctioneerJan 03, 2024
Hi Cheryl, Thank you for your message! We apologize for this error. I see you messages us while we were away for the holidays. Please send us photos ASAP of what was received and we can work with the cosigner on fixing this issue. Thank you!-Steven
JimRocky Point, NY
Jan 03, 2024
Golden Gate AuctioneerJan 03, 2024
Thank you Jim!
Michael JMarietta, GA
Dec 12, 2023
Great online auction experience …
Bought a card and was actually in better shape than described. Only tweak was it took a while to get shipped/delivered. Still a 5-Star experience
Golden Gate AuctioneerDec 13, 2023
Thank you Michael! Yes, our processing time is 2-3 weeks, as mentioned in our terms and conditions. We're a smaller, family owned auction house compared to the others on the site. While we are working on our processing times, we are glad to hear you like your winning item! Hope to see you in a future auction.-Steven
RebeccaTampa, FL
Dec 11, 2023
Quick Sparkling Delivery
Quick Sparkling Delivery. Just as described and wrapped wonderfully. My question was answered quickly before the auction. This college graduation gift is beautiful and I would purchase again.
Golden Gate AuctioneerDec 13, 2023
Hi Rebecca, Thank you so much for your review! We very much appreciate it. We're a small, family owned auction house. Each review goes a long way for us! Looking forward to seeing you in a future auction!-Steven
ThomasSan Antonio, TX
Dec 05, 2023
No
Not now
Golden Gate AuctioneerDec 06, 2023
Hi Thomas, Thank you so much for your review! We very much appreciate it. We're a small, family owned auction house. Each review goes a long way for us! Looking forward to seeing you in a future auction!-Steven
VALERIE AFallbrook, CA
Dec 01, 2023
Golden Gate AuctioneerDec 06, 2023
Hi Valerie, Thank you so much for your review! We very much appreciate it. We're a small, family owned auction house. Each review goes a long way for us! Looking forward to seeing you in a future auction!-Steven
CynthiaOmaha, NE
Nov 17, 2023
Golden Gate AuctioneerNov 18, 2023
Hi Cynthia, Thank you so much for your review! We very much appreciate it. We're a small, family owned auction house. Each review goes a long way for us! Looking forward to seeing you in a future auction!-Steven
LynnBedford, TX
Nov 16, 2023
Golden Gate AuctioneerNov 18, 2023
Hi Lynn, Thank you so much for your review! We very much appreciate it. We're a small, family owned auction house. Each review goes a long way for us! Looking forward to seeing you in a future auction!-Steven
AdrienneEncino, CA
Nov 16, 2023
Very reliable great auction house wonderful items to buy
They’re absolutely wonderful. I love their items that I bought. They’re very reliable they mail everything right away. They’re easy to do business with and I will do business with them anytime I can thank you very much.
Golden Gate AuctioneerNov 18, 2023
Hi Adrienne, Thank you so much for your review! We very much appreciate it. We're a small, family owned auction house. Each review goes a long way for us! Looking forward to seeing you in a future auction!-Steven
AndrewDavie, FL
Nov 13, 2023
Golden Gate AuctioneerNov 18, 2023
Hi Andrew, Thank you so much for your review! We very much appreciate it. We're a small, family owned auction house. Each review goes a long way for us! Looking forward to seeing you in a future auction!-Steven
AndrewDavie, FL
Nov 09, 2023
Golden Gate AuctioneerNov 12, 2023
Hi Andrew, Thank you so much for your review! We very much appreciate it. We're a small, family owned auction house. Each review goes a long way for us! Looking forward to seeing you in a future auction!-Steven
Russell Marina Del Rey, CA
Nov 02, 2023
Great and fast service
I am very impressed with the quick service received and and fast shipping the items out. Highly recommended!!!!
Golden Gate AuctioneerNov 12, 2023
Hi Russell, Thank you so much for your review! We very much appreciate it. We're a small, family owned auction house. Each review goes a long way for us! Looking forward to seeing you in a future auction!-Steven
DanCarson City, NV
Oct 31, 2023
Golden Gate AuctioneerNov 12, 2023
Thank you Dan!
DanCarson City, NV
Oct 25, 2023
Golden Gate AuctioneerNov 12, 2023
Thank you Dan!
DanielBoston, MA
Oct 20, 2023
Golden Gate AuctioneerNov 12, 2023
Thank you Daniel!
AndreaCenter Point, TX
Oct 11, 2023
Golden Gate AuctioneerNov 12, 2023
Hi Andrea, Thank you for your review. Please reach out to us to let us know how we can do better next time!
IsaiahOmaha, NE
Oct 08, 2023
Great overall transaction.
A +
Golden Gate AuctioneerOct 10, 2023
Thank you for your review, Isaiah! We very much appreciate it. We're a small, family owned auction house. Each review goes a long way for us! Looking forward to seeing you in a future auction.-Steven
AdamEastvale, CA
Oct 08, 2023
Golden Gate AuctioneerOct 10, 2023
Thank you for your review, Adam! We very much appreciate it. We're a small, family owned auction house. Each review goes a long way for us! Looking forward to seeing you in a future auction.-Steven
RichardBirdsboro, PA
Sep 06, 2023
Golden Gate AuctioneerOct 10, 2023
Thank you for your review, Richard! We very much appreciate it. We're a small, family owned auction house. Each review goes a long way for us! Looking forward to seeing you in a future auction.-Steven
SusanMasset, CA
Sep 04, 2023
Golden Gate AuctioneerOct 10, 2023
Thank you for your review, Susan! We very much appreciate it. We're a small, family owned auction house. Each review goes a long way for us! Looking forward to seeing you in a future auction.-Steven
weiVancouver, CA
Aug 31, 2023
Thank You
Delivery is fast and the product is very well taken care of, a very nice auction experience with GGA.
Golden Gate AuctioneerSep 01, 2023
Thank you Wei! We're a small, family owned auction house. Each review goes a long way for us! Looking forward to seeing you in a future auction!-Steven
JohnBuckeye, AZ
Aug 22, 2023
As advertised.
Good house
Golden Gate AuctioneerSep 01, 2023
Thank you John! We're a small, family owned auction house. Each review goes a long way for us! Looking forward to seeing you in a future auction!-Steven
RichardBirdsboro, PA
Aug 21, 2023
Golden Gate AuctioneerAug 22, 2023
Thank you Richard!
barbaraHolly Springs, NC
Aug 14, 2023
What's not to like?
I was a first time online bidder. Golden Gate had clear photos, accurate descriptions, easy bidding process and smooth payment and shipping transactions. What's not to like?
Golden Gate AuctioneerAug 14, 2023
Thank you Barbara! We're a small, family owned auction house. Each review goes a long way for us! Looking forward to seeing you in a future auction!-Steven
RichardBirdsboro, PA
Aug 13, 2023
Golden Gate AuctioneerAug 14, 2023
Thank you Richard!
PeterChicago, IL
Aug 12, 2023
Golden Gate AuctioneerAug 14, 2023
Thank you Peter!
CurtisTraverse City, MI
Jul 26, 2023
Stock photos are misleading.
The pictures were nothing but stock photos, most places note this but they didn’t. I did get an Engelhard bar that was in a picture, but it was not the first photo pictured. Payment was auto charged the next day, but it took weeks to ship. I got the most generic Engelhard you could get, and it took forever to ship … I won’t be buying from them again. Just my honest review of my experience with them.
Golden Gate AuctioneerJul 27, 2023
Hi Curtis, Thank you for your review. Yes, our cosigners use stock photos, as they list with multiple auction houses. Payment is processed by Live Auctioneers, not the auction house. When bidding our our lots, you agree to the terms and conditions which state that our processing time is 2-3 weeks. We also emailed you a payment confirmation stating that our processing time was longer than other auction houses. This is because we're a small, family owned auction house and we're small compared to the others on Live Auctioneers! Thank you again for your review. Steven
RobinDallas, TX
Jul 26, 2023
Golden Gate AuctioneerJul 27, 2023
Thank you Robin! We're a small, family owned auction house. Each review goes a long way for us! Looking forward to seeing you in a future auction!-Steven
CARLOSHerndon, VA
Jul 17, 2023
Golden Gate AuctioneerJul 17, 2023
Hi Carlos, Thank you for your review. Our processing time is 2-3 weeks after your payment clears as mentioned in our terms and conditions. I see we're delivering within that window! Thank you.
CARLOSHerndon, VA
Jul 17, 2023
Golden Gate AuctioneerJul 17, 2023
Hi Carlos, Thank you for your review. Our processing time is 2-3 weeks after your payment clears as mentioned in our terms and conditions. I see we're delivering within that window! Thank you.
CARLOSHerndon, VA
Jul 17, 2023
Golden Gate AuctioneerJul 17, 2023
Hi Carlos, Thank you for your review. Our processing time is 2-3 weeks after your payment clears as mentioned in our terms and conditions. I see we're delivering within that window! Thank you.
MichelleLos Angeles, CA
Jul 16, 2023
Golden Gate AuctioneerJul 17, 2023
Thank you Michelle! We're a small, family owned auction house. Each review goes a long way for us! Looking forward to seeing you in a future auction!-Steven
JohnUniversity Heights, OH
Jul 12, 2023
They provide whats promised and more
They provide whats promised and more
Golden Gate AuctioneerJul 17, 2023
Thank you John! We're a small, family owned auction house. Each review goes a long way for us! Looking forward to seeing you in a future auction!-Steven
Juan de la Luz Mexico, MX
Jun 19, 2023
Golden Gate AuctioneerJul 10, 2023
Hi Juan, Thank you for your review. I checked the two orders and see it was processed and shipped on time. Please let us know if there was an issue; we're always here to help! Thank you, Steven
SharlaDavie, FL
Jun 02, 2023
Never received
Was charged the same day as winning the item and have never received it. Called, left voicemails and emails. No response to date.
Golden Gate AuctioneerJun 02, 2023
Hi Sharla, This is a surprising review. I checked your profile and see no messages between you and our auction house. I also checked our emails and see no emails. Our processing time is 2-3 weeks as mentioned in our terms and conditions and in the email we sent you confirming payment. I have pulled your invoice from our queue and we will not ship. Thank you.
ThomasHampton, VA
May 08, 2023
Items are presented accurately
Items are just as pictured and described. Tracking on the orders is accurate and updated regularly. I recommend this seller and would buy from them again. Thanks
Golden Gate AuctioneerMay 30, 2023
Thank you Thomas! We're a small, family owned auction house. Each review goes a long way for us! Looking forward to seeing you in a future auction!-Steven
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