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Bidder Reviews for Gray's Auctioneers (172)
TOP RATED
4.5 out of 5.0 Stars
Accurate Descriptions
Quick Responses
Easy Payments
1-50 of 172 Reviews
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Highest Rated
WilliamGreenock, GB
Mar 28, 2024
LeeRochester, NY
Mar 27, 2024
JeffreyMaumee, OH
Feb 28, 2024
Picked up/delivery
I live in a 2 hour distance from Gray's. Even though their shop is not open for business typically on the weekends, the owners made an exception from their busy schedules to meet me on a Saturday so I could pick my item up. Delivery for my item, which required a custom made box and packaging was too costly, so I was very pleased that I was able to work out picking my item up-and the owners were there at the shop waiting for me. All went very very smoothly. Thank you so much for your cooperation!
LeeBuffalo, MN
Jan 03, 2024
PaulOrlando, FL
Dec 27, 2023
DavidIndian River Shores, FL
Oct 02, 2023
DavidIndian River Shores, FL
Sep 30, 2023
Always professional and reliable.
Very pleased with Gray's Auction total professionalism and reliable representations. Great confidence in this auction company. Wonderful pieces.
EugeniaDurham, NC
Sep 18, 2023
Easy transaction for a newbie
This was the first time I had to make my own arrangements for shipping and had no idea where to begin. Gray's was very helpful when I reached out to them on recommended shipper. I was provided an exact quote and the entire purchase process with Gray's was much easier than I expected! I love my items and would do business with them in the future.
JamesJacksonville, FL
Aug 28, 2023
Gray's AuctioneersAug 31, 2023
Thank you for bidding with us. Let us know if we can help with anything else.
GarySan Diego, CA
Aug 02, 2023
RonaldPhoenix, AZ
Jul 21, 2023
Sold a non-working watch winder
This multiple watch winder was represented as fully functional. When we received it, there were loose fuses and parts in the case and the majority of the winders were not functional. None of these defects were disclosed and there were NO photographs of the loose parts or fuses clearly present in the case. When I contacted Gray's, they sent a video of a SINGLE functioning winder and claimed that they were all functional. They made ZERO effort to fix the problem or make it right. This item was CLEARLY misrepresented as I (nor anyone else) would have purchased this item for half the price had its condition been correctly represented. Not disclosing an issue is no different than lying about it.
Gray's AuctioneersJul 24, 2023
I am sorry you were disatisfied with your purchase from our March 8 auction. The watch winder was functioning at the auction house. The video we sent you showed all the winders rotating and we also sent it to other bidders. The pictures posted showed not only the front but showed the back open, together with a detailed close-up, with all wires and fuses attached. There were no loose parts or loose fuses to take pictures of. It appears that the watch winder must have been damaged in the shipping process. You arranged with your shippers to pick up the watch winder from our auction house in Cleveland, Ohio and it was driven to your location in Arizona. We are not responsible for shipping issues. Please be sure to contact your shipper to request recompense from them. It was working before it was packed and picked-up by your shippers. Once again I am sorry you are not happy with your purchase.
StefanoBolton, CA
Jun 23, 2023
Gray's AuctioneersAug 31, 2023
Thank you so much for bidding with us.
MarilynFernandina Beach, FL
Mar 24, 2023
Before & After Organization
Very impressed with the thoughtful instructions and organization with Buyer's information for after sale help and their preferred shipping agent.
Ann MariePeoria, AZ
Feb 05, 2023
Gray's AuctioneersFeb 07, 2023
Dear Ann Marie, I know it's been over three years since you purchased the Lladro Two Elephants figural group from us at auction. But please tell us what we could have done better. We pride ourselves on our responsiveness and customer service. Please don't hesitate to contact me directly. Serena, Gray's Auctioneers LLC
KarenPaducah, KY
Jan 04, 2023
Gray's AuctioneersFeb 07, 2023
Thank you for your 5 star review.
TimEdinboro, PA
Dec 17, 2022
Excellent Transaction an definitely will do business again in the future
Excellent Transaction an definitely will do business again in the future
Gray's AuctioneersFeb 07, 2023
It was a pleasure working with you. Thank you for bidding with Gray's.
DavidColumbus, OH
Dec 07, 2022
Quality Service
Everything arrived as described, the payment process was easy, and the local UPS store did a fine job of packing the items.
NiallLondon, GB
Nov 10, 2022
Very pleased with my purchase
Arrived today-all as described and in Great Condition-many thanks
Gray's AuctioneersFeb 07, 2023
Thank you for your 5 star review, and your comment. We look forward to working with you at a future auction.
JEAN-LUCHoliday, FL
Oct 20, 2022
BRONZE DOES NOT EXIST WITHIN IT BUT JUST A CHEAP COPY OF OTHER METAL
I REGRET TO HAVE PAYED FOR A CHEAP COPY BUT LOOKING SO GOOD TO THE EYES AND WORTHLESS FOR ME TO KEEP OR EVEN TO RESELL.
Gray's AuctioneersOct 21, 2022
We are sorry you are not happy with your purchase. The clock and the entire clock mechanism is bronze as described.
JacquelynCleveland, OH
Oct 06, 2022
As usual-a great experience with this auction house!
As usual-a great experience with this auction house and great merchandise.
Gray's AuctioneersOct 21, 2022
Thank you for your review-very much appreciated.
StevenMelbourne, FL
Sep 06, 2022
Five-Star Experience!
This was my first auction with Gray's, and they are now one of my favorites. Amongst the very best auction houses I have dealt with. In particular, their customer service from beginning to end was exceptional: responsive, helpful and friendly for all of my pre-auction questions and post-auction inquiries. And a big shout-out to UPS Store # 1016, which Gray's had recommended. Equally top-notch customer service by everyone with whom I spoke. And their packing of my many porcelain pieces was outstanding! Honest, friendly and professional.
Gray's AuctioneersOct 21, 2022
Thank you for the feedback. We look forward to seeing you at an upcoming auction.
SuzanneConcord, NC
Aug 30, 2022
Easy auction house to work with.
Easy to work with and quality dollhouse accessories. Easy to pay invoice through LiveAuctioneers portal. Wish they had in-house shipping, but the shippers they recommended did a great job with the shipping and packing. Look forward to future auctions.
Gray's AuctioneersOct 21, 2022
Thank you for your feedback and I am happy you were satisfied with the UPS Store we recommended.
GlennRockwell, NC
Aug 28, 2022
Very responsive to questions and/or requests.
Very organized and responsive to questions. Hope to buy from them again
Gray's AuctioneersOct 21, 2022
Thank you. We look forward to seeing you at an upcoming auction.
RobertWilloughby, OH
Aug 14, 2022
Gray's AuctioneersOct 21, 2022
Thanks for bidding with us again. Great to get your review.
FrankLong Valley, NJ
Jul 28, 2022
Gray's AuctioneersOct 21, 2022
Thank you.
ThomasDavenport, FL
Jul 27, 2022
Gray's AuctioneersOct 21, 2022
Thanks.
VikkiGig Harbor, WA
Jul 26, 2022
Easy transaction
Item as described easy transaction with easy shipping
Gray's AuctioneersOct 21, 2022
Thank you for your review and feedback. Hope to see you again.
NatalieJonquière, CA
Jul 15, 2022
Great Jewelry at a Terrific Price
The quality of the jewelry we won is amazing, and it was won at a terrific price. If I can get the outsourced shipping at a more reasonable cost, I will certainly bid here again.
Gray's AuctioneersOct 21, 2022
Thank you for your feedback. We would be happy to help you with other shipping options when you bid again with us.
ThomCleveland, OH
Jun 08, 2022
Great Auction House
very convenient and easy pickup. The whole process was smooth. Will participate in future auctions.
Gray's AuctioneersOct 21, 2022
Thank you for your review. See you at an upcoming auction.
DaliaMelrose, MA
Jun 03, 2022
Great Finds at this auction house!
Thank you for a smooth and easy transaction and a great acquisition for my collection!
Gray's AuctioneersOct 21, 2022
Thank you-we look forward to seeing you at an upcoming auction.
EvaDarlington, PA
May 14, 2022
Gray's AuctioneersOct 21, 2022
Thank you.
RobertWilloughby, OH
May 04, 2022
Gray's AuctioneersMay 04, 2022
Thanks so much for your 5 star review. We look forward to working with you in the future.
CindyColumbia, SC
Apr 09, 2022
great items.
items came quickly and were not broken. thanks! they are lovely.
Gray's AuctioneersMay 04, 2022
Thanks so much for your review and that you were happy with your purchases. Your shipping feedback is so important as we don't have our own in-house shipping department. I will let our them know you were happy with their service.
NicoleHatboro, PA
Mar 02, 2022
Great Auctioneers!
Loved my books. High quality service and great shipping!
Gray's AuctioneersMay 04, 2022
Thank you for your review and your comment about shipping. We are delighted you are happy with your purchases.
DarylSan Jose, CA
Jan 19, 2022
Great item!
Exactly as described.
Gray's AuctioneersMay 04, 2022
Thank you for your review. We look forward to working with you in the future.
KristySan Diego, CA
Jan 16, 2022
Gray's AuctioneersMay 04, 2022
Thank you for your review. We appreciate your feedback and look forward to exceeding your expectations in the future.
KarenNorth Canton, OH
Dec 27, 2021
Gray's AuctioneersMay 04, 2022
Thank you for your review. We look forward to working with you again.
ThomasMansfield, OH
Dec 14, 2021
Gray's staff was awesome! Extremely pleasant experience.
The staff at Gray's was very professional and very helpful with the sale process. I live close enough to have made the trip to pick my items and they had things waiting in the lobby of their gorgeous auction house. Second time I have purchased from Gray's and I 'll bid again in the future. Thom D
Gray's AuctioneersMay 04, 2022
It was a pleasure working with you and we look forward to finding you more treasures at our auctions. Thank you for the feedback and your review. We really appreciate it.
RichardDarien, CT
Nov 17, 2021
Bidding on auction
I love my map. It is even better than listed. Gray's was a pleasure to work with.
Gray's AuctioneersMay 04, 2022
Thank you for your review and your feedback. We are delighted that you are happy with your purchase. We look forward to working with you in the future.
JacquelynCleveland, OH
Nov 13, 2021
Love Gray's Auctions!
Very nice items. Great prices. Smooth transaction.
Gray's AuctioneersMay 04, 2022
Thank you for your review. We appreciate your feedback and look forward to working with you in the future.
PaulWellingborough, GB
Oct 20, 2021
Excellent professional auction house
Excellent professional auction house, very helpful staff and a pleasure to do business with. I would recommend anyone buying with them will be in safe hands. Thankyou. A + + + + +
Gray's AuctioneersMay 04, 2022
Thank you so much for your review. We appreciate your business and look forward to working with you in the future.
JuliannaLakewood, OH
Oct 20, 2021
Gray's AuctioneersMay 04, 2022
Thank you for your review. It was a pleasure working with you.
RussellCincinnati, OH
Oct 16, 2021
DongMorrisville, NC
Aug 23, 2021
Gray's AuctioneersMay 04, 2022
Thank you for your review. We look forward to earning your business again.
JacquelynCleveland, OH
Aug 14, 2021
From bid to pick up; no snafus
Always a pleasant and rewarding experience to purchase from Grays. Ease of pick up; great items; friendly staff.
Gray's AuctioneersOct 01, 2021
Thank you for your business. We look forward to working with you in the future.
DanielDexter, MI
Jul 21, 2021
Gray's AuctioneersMay 04, 2022
Thank you for your review. We look forward to working with you again.
Arthur Wellington, OH
Jul 21, 2021
Five Star Experience At Gray’s
Another great experience at Gray’s, one of Cleveland area’s finest auction houses for antique and collectible items.
Gray's AuctioneersJul 21, 2021
Thank you for your review. We appreciate your comments and look forward to seeing you at the next auction.
PeterRexford, NY
Jul 13, 2021
Outstanding service!!
Great place with outstanding customer service.
Gray's AuctioneersJul 21, 2021
Thank you. See you at the next auction.
WadeMemphis, TN
Jun 02, 2021
Gray's AuctioneersJul 09, 2021
Thank you for your review. We look forward to working with you again.
SarfrazSaskatoon, CA
Jun 02, 2021
Gray's AuctioneersJul 09, 2021
Thank you for your review. We look forward to working with you again.
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